We're Here to Help
Our customer care team is dedicated to providing you with the best possible service and support.
How Can We Help You Today?
For Our Clients
Clients are advised to make use of our online reporting system to file enquiries. Contact us to set up your CORA account access.
For Account Holders
To request a copy of your credit report, download and complete the appropriate form below.
Dispute Resolution Process
Under the Credit Reference Bureau Act 2010, all account holders are entitled to dispute any record that does not present a true reflection of their credit information.
Download Form
Choose and download the appropriate dispute form for your needs.
Submit Form
Submit your completed form along with supporting documentation via email or at our offices.
Track Progress
We aim to resolve disputes within 10 working days. You can check the status of your dispute anytime.
Lodge a Complaint
We welcome your feedback to help us improve our services. Here's how to lodge a formal complaint.
Required Information
- Full name and title
- Date of birth
- Contact details
- Nature of complaint
- Supporting documentation